Digital transformation within the public sector is at the heart of what GovTech, or Government Technology Agency of Singapore, does. They harness the best info-communications technologies to make a difference to the everyday lives of people in Singapore. Govtech was ranked 1st in the World Economic Forum Global Information Technology Report. Amongst its most recognised accomplishments are and not limited to myCPF, IRAS e-Filing, SingPass (Singapore Digital Identity) and its most recent accomplishment would be the TraceTogether Programme.
JOB RESPONSIBILITIES
As a BPR, you are responsible for :
• Determine and document current business processes, to identify and understand the users’ needs
• Collect data to identify the root cause of the organisation’s problems
• Analyze, plan and implement operational process improvements, to improve the organisation’s information systems and product quality
• Develop metrics to provide data for process management and indicators for future improvement opportunities
• Translate the organisation’s business objectives into functional requirements and solution design
• Work closely with the organisation’s key stakeholders to provide desired re-engineering practices and to ensure alignment of re-engineering initiatives to the
organisation’s objectives
JOB REQUIREMENTS
As a BPR, you need :
- Bachelor’s degree in Business Administration, Engineering, Management, or related field preferred
- 5+ years of experience with business processing models, Process Design, Requirements Management, and Project Management
- 5+ years of experience with business re-engineering methods and techniques, and the technology industry
- Experience in applying Agile techniques to iteratively prioritize and define requirements
- Strong written and oral communication skills
- Formal LEAN and Six Sigma training is a plus
