ACP is a well-established company which was incorporated way back in 1997 as an Information Communications & Technology (ICT) Service Provider. We are now experiencing an exciting period of growth and expansion. As we march into our 21st year as a company, we have gone from strength to strength from focusing on only classroom based ICT training to providing a one stop Education Technology solution, Bring You to Training and Bringing Training to You.
A testament to the myriad of services that we are leaders in includes: varied ICT trainings, consultancy services to suit your customized ICT needs, marketing of your field of expertise via our Learning Management System (LMS) and content management system as well as catering you with online training via our CyberSphere to ensure productivity via continuous learning.
ACP is proud to be the first Small Medium Enterprise (SME) to have attained the QMS (Quality Management System) ISO 9001:2008 certification and recently upgrade to ISO 9001:2015. It is a reaffirmation of our ability to consistently provide products and services that far exceeds the requirements of the customers. We are also proud to be partnering with strong ICT players in the field, including Microsoft, Adobe, Singtel and Moodle to keep our solutions current.
As we maintain our strong hold in the Singapore market, we ventured into the Asia Pacific market with the setting up of our first overseas representative office in Manila and then subsequently Indonesia and China, giving us a market access to 2 billion people.
In looking towards the exciting times that lie ahead for ACP, we are venturing into Greater China as we look to bring our expertise, knowledge and skills to reach out to a population of close to 1.4 billion. We are proud to announce the signing of a Memorandum of Agreement (MOU) with our Chinese counterpart during the 9th meeting of the Singapore-Guangdong Collaboration Council.
Our Service Commitment and Certifications
You can be assured of our service commitment to you. ACP has attained ISO 9001:2015 certification -the first small-medium enterprise provider in corporate training, curriculum-based education and ICT solutions to obtain the award. ISO 9001:2015 specifies requirements for a Quality Management System (QMS) where an organization:
In order to test our resilience against unplanned situations and unforeseen circumstances, our organisation attained the ISO 22301:2012 certification in Business Continuity Management (BCM). ISO 22301 emphasizes the need for a well-defined incident response structure. This ensures that when incidents occur, responses are escalated in a timely manner and people are empowered to take the necessary actions to be effective.
This certification requires us to plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system to protect against, reduce the likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise.